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To download the full PCF or industry-specific versions of the PCF, as well as associated measures and benchmarking, please visit LOOKING FORWARD The PCF is intended to facilitate organizational improvement through process management and benchmarking, regardless of industry, size, or geography. This APQC Process Classification Framework® (“PCF”) is an open standard developed by APQC, a nonprofit that promotes benchmarking and best practices Of the PCF and any derivative works contain the following attribution: Grants you a perpetual, worldwide, royalty-free license to use, copy, publish, modify, and create derivative works of the PCF, provided that all copies APQCĮncourages the wide distribution, discussion, and use of the PCF for classifying and defining organizational processes. This Process Classification Framework® (“PCF”) is the copyrighted intellectual property of APQC. Manage Enterprise Risk, Compliance, Remediation, and Resiliency

2 Permission granted to photocopy for personal use.

The PCF is written in United States English language format.ġ0.0 Acquire, Construct, and Manage Assetsġ1.0 Manage Enterprise Risk, Compliance, Remediation, and Resiliencyġ3.0 Develop and Manage Business Capabilities Industry-specific process classification frameworks. In 2014, APQC worked to enhance the cross-industry PCF and updated a number of Organizations do business around the world. These updates keep the framework current with the ways that Inception in 1992, the PCF has seen updates to most of its content. Than 80 organizations with a strong interest in advancing the use of benchmarking in the United States and worldwide. The initial design involved APQC and more Language through which APQC member organizations could benchmark their processes. Was originally envisioned as a taxonomy of business processes and a common The cross-industry Process Classification Framework®

The PCF and associated measures andīenchmarking surveys are available for download from the Open Standards Benchmarking web site at HISTORY To be enhanced as the OSB database further develops definitions, processes, and measures.

(OSB) database and the work of its advisory council of global industry leaders. The PCF provides the foundation for APQC’s Open Standards Than 20 years of creative use by thousands of organizations worldwide. The cross-industry framework has experienced more Organizations to see their business processes from a cross-industry viewpoint.

Serves as a high-level, industry-neutral enterprise process model that allows

The APQC Process Classification Framework (PCF)® Its associated measures, and definitions areĪvailable for download at no charge at To enable this beneficial benchmarking, Including process groups and more than 1,000 Processes into 13 enterprise-level categories, Regardless of industry, size, or location. Standard to facilitate improvement through Organizational performance within and among